Customer Services Manager

Lochaber Housing Association is a registered charitable Housing Association. Our aim is to help sustain and develop thriving communities through the provision of good quality, affordable housing opportunities and services across Lochaber.

A new post of Customer Services Manager has been created within the organisation to enhance the provision of ICT related services for tenants, service users and staff. This is an exciting new opportunity suited to someone with housing sector ICT experience and who has been involved in leading digital transformation within the housing sector. With support of the Senior Management, the role will involve the development and implementation of a digital strategy for the organisation, including application of robust project management approaches.

This is a permanent position of 28 hours per week. we offer an excellent benefits package including 32 days' holiday (including public holidays). Company sick pay, a defined contributions pension and ongoing continuous professional development opportunities. 

For an informal discussion of the post's requirements, please contact Margaret Moynihan, CEO on 01397 702530.

C.V's and supporting letters should be emailed to [email protected] by 9am on Monday 24th February 2025.

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, religion or belief.