We’ve been notified about new scam messages, particularly one where fraudsters are posing as the Department for Work and Pensions (DWP), asking people to apply for a “winter heating allowance.”
Be extremely cautious if you receive unexpected messages. Never click on any links, especially those asking for personal or financial information. Official government departments will never ask for sensitive personal information over text or email.
If you are unsure if a message is genuine:
- Avoid clicking any links or sharing personal details.
- Check directly with the organisation through an official phone number or website
- Report any suspicious messages to Action Fraud at www.actionfraud.police.uk or on 0300 123 2040
- Forward scam texts to 7726, a free service to report spam.