Tenant Participation and Engagement

We are committed to providing our tenants with opportunities to get involved, to help shape, influence and improve the services we deliver. Your knowledge and understanding of the issues affecting you, your families and neighbours is invaluable in making sure we focus our attention and efforts on the things that matter most to you.

Our Tenant Engagement and Communication (TEC) Strategy refers to engagement as well as participation or ‘taking part’. We are pledging meaningful engagement with our tenants via consultations, surveys and questionnaires, and our new style Housing Briefs. In giving you the opportunity to take part we aim to create a stronger and more robust culture of engagement and involvement in the things that matter to you most.

Our TEC Strategy gives more details on how we aim to achieve this and has been produced in consultation with members of our tenant participation group Your Voice.

So how can you get involved?

There are lots of ways you can get involved, such as joining our Tenant Participation Group, Your Voice, responding to our surveys and taking part in consultations. Or, why not join or set up a Resident Tenant Organisation in the community that you live in? A like on our Facebook page helps us engage with you too!