To view or download a copy of any of the documents, click on the links below. (Please note that some of these have large file sizes and will use a reasonable amount of data to download.)
If you would like a printed copy, please contact our office on 01397 702530.
Our Annual Report, Tenant Talk, contains information about what we have achieved in the previous year.
Our performance against the charter compares both our peer group and the Scottish average.
| File Description | File | Size |
|---|---|---|
| Tenant Talk 2023 |  | 4MB |
| Tenant Talk 2022 | | 3MB |
| Tenant Talk 2021 | | 2MB |
Each year, the Scottish Housing Network produce a Benchmarking Report to help drive up performance and deliver quality services by means of self-assessment, practice exchange and benchmarking against other consortium landlords.
| File Description | File | Size |
|---|---|---|
| SHN Annual Performance Presentation 2023 | | 10MB |
| SHN Annual Performance Presentation 2021 | | 2MB |
The Association produce reports on a quarterly basis which are reviewed by our Board.
The Association produce reports on a quarterly basis which are reviewed by our Board.
| File Description | File | Size |
|---|---|---|
| Complaints Report 2024.25 Quarter 1 | | 158KB |
| Complaints Report 2023.24 Quarter 4 | | 156KB |
| Quarter 2 Complaints Report 2023 | | 92KB |
| Quarter 1 Complaints Report 2023 | | 92KB |
| Quarter 4 Complaints Report 2022 | | 96KB |
| Quarter 3 Complaints Report 2023 | | 99KB |
| Quarter 3 Complaints Report 2022 | | 96KB |
| Quarter 2 Complaints Report 2022 | | 110KB |
| Quarter 1 Complaints Report 2022 | | 98KB |